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The New Zealand Railways Magazine, Volume 3, Issue 2 (June 1, 1928)

[section]

The Press of the Dominion has already given unqualified approval to the decision of the Prime Minister, and Minister of Railways (the Right Hon. J. G. Coates) in appointing Mr. H. H. Sterling, LL.B., M.Inst.T., to be General Manager of the New Zealand Railways in place of the retiring Board of Management.

It is somewhat unique that nowhere has there been any suggestion, either by the Press or by leading business men, that the retention of a Board in charge of the system would have been the better course. This is particularly noteworthy in view of the fact that the members of the retiring Board were all men of considerable ability in their respective spheres whose combined efforts had produced, during their term, substantial improvement in the quality of service rendered by the railways to the people of New Zealand and in the conditions governing employment in the Department. It appears, therefore, that the desire for a reversion to General Manager control is due to some rooted dislike to the impersonality of a corporate body, akin to that which causes Coalitions to be unpopular in British communities.

It will be remembered that the experiment New Zealand tried in the Civil Service with three Commissioners in control did not last long—probably for a similar reason, and there seems no doubt that the adoption of single Commissioner responsibility for that group of public departments has been a distinct gain to the Dominion.

Now that the change has been made, the best wishes of members of the Railway Department will go out to the members of the late Board in their retirement. Each of them had come through the ranks of the Department and, in the course of nearly forty years of unstinted service, had risen, by sheer ability, to authoritative control over the workings of the Dominion's largest business enterprise.

Mr. H. H. Sterling, after nearly three years’ separation, returns to us with the broader outlook and wider experience gained in the management of the New Zealand Cooperative Dairy Company, the largest company of its kind in the world. He will be welcomed back by all who know how much he did for the Department during the years he was with us.

Elsewhere in this issue particulars of his brilliant record are given. It is sufficient to say here that his return indicates that he himself is satisfied regarding the bright future before the railways of this country —given the right direction, and sufficient impetus to overcome for the Dominion those serious difficulties at present facing railways generally, not only here, but page 3 in every country where the operation of motors has made it possible for competing road services to interfere with railway traffic.

One considerable advantage of the change will be that the reproach frequently directed against the Department that it had no executive officers with outside commercial experience will no longer be applicable. This should satisfy the business community and also assist in speeding up the introduction of commercial methods. It is doubtful, also, whether a better post-graduate training course for general-managership of the New Zealand Railways could ever have been obtained by any railwayman than that taken by Mr. Sterling during the term of his association with the great dairying organisation that is now, at the Prime Minister's special request, reluctantly relinquishing his services that they may be made available to the Railway Department.