"Emotional"

No doubt I am "emotional" when it comes to dealing with the "damned of the earth." How can one remain unmoved when young people come to you begging for an opportunity to learn to take care of themselves? What does one do with one's emotions when he sees his own family suffer as a result of unemployment?

I went to Official A, who sent me to Official B, who in turn advised me to see Official C or D. Official C sent me to Official D. The latter informed me that the matter hardly concerned him and expressed great surprise that Officials A, B and C had not been able to supply me with the information I needed. Letters to departments bring little satisfaction, that is if one is fortunate enough to elicit a reply.